The idea that managers can coach employees is not new. The development tool has been part of business jargon for at least 50 years. In 2007, Josh Bersin published a white paper entitled, Coaching: An Imperative for Leaders. In 2019, Gallup confirmed that coaching is not going away. In their book, It’s the Manager, social scientists at Gallup concluded 20 years of research, finding that the key to employee engagement is employee development. In the picture on the right, you see how the editors at Gallup get right to the point: employees want to be coached and they want their manager to be the coach.
This workshop fills a gap in the marketplace for an applied, real-world coaching course. At the end of 2 half-day sessions, managers will be able to apply coaching techniques
- in a 5-minute impromptu discussion to improve skills;
- in a 15-minute conversation that resolves conflict;
- when collaborating to write an employee’s development plan; and
- in a one-on-one meeting that addresses progress on that development plan..
This course will develop and synthesize the skills participants will need to facilitate all four of these meetings.
At the end of this course, learners will:
1. Describe the expectations of Millennials and GenZ in the workforce
2. Identify the gaps between those expectations and our typical behaviors
3. Define core coaching skills and a standard coaching model.
4. Write a personal professional development plan to adapt the Coach Approach to Leadership.
5. Receive group coaching from the course facilitator to identify how the daily routine described in Objective 4 improves their culture of engagement.
6. Manage their time so the Action Plan is complete when time elapses.